Terms of service

Welcome to Machine Print Shop. By accessing or using our website, placing an order, or engaging with our services, you agree to be bound by the following Terms of Service. Please read them carefully.

1. Overview

Machine Print Shop provides custom branded merchandise and retail products including screen printing, embroidery, graphic design, and promotional items. These Terms govern all use of our website and services.

2. Order Process

  • Retail Orders: Orders are processed within standard fulfillment times.

  • Custom Orders: A mockup and quote will be provided prior to production. Production begins only after full approval and payment.

  • Turnaround Time: Standard turnaround for custom orders is 7–10 business days after mockup approval.

3. Pricing & Payments

All prices are listed in USD and are subject to change without notice. Full payment is required before any custom production begins. We accept major credit cards and approved payment platforms via Shopify’s secure checkout.

4. Returns & Refunds

  • Custom orders are non-refundable once approved and produced.

  • Retail products may be returned within 14 days of delivery if unworn and in original condition.

  • For full details, please review our Return & Refund Policy.

5. Intellectual Property

All content on our site, including product designs, logos, text, graphics, and images, is the property of Machine Print Shop or its licensors and is protected by copyright and trademark laws. No use of our assets is permitted without written permission.

6. Customer Responsibilities

You agree to provide accurate information, review all mockups and proofs carefully, and ensure that you have the legal rights to use any artwork, logos, or designs submitted for custom production.

7. Limitation of Liability

Machine Print Shop is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our maximum liability is limited to the purchase price of the order in question.

8. Modifications

We reserve the right to update these Terms of Service at any time. Changes will be effective immediately upon posting to this page. Continued use of our site or services after changes constitutes acceptance of the new terms.

9. Contact Us

For questions about these Terms, please contact us:
📧 TEAM@MACHINEPRINTSHOP.COM
📞 (855) 677-6233
🏢 2820 La Mirada Dr, Suite B, Vista, CA 92081

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